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Privacy Policy

Updated On 10/16/2024

Privacy Policy

Please read through this policy carefully. Your use of this Website indicates your consent.


Company has instituted a comprehensive set of privacy policies and procedures designed to protect the privacy of its Website visitors’ “customer identifiable information”. As the term suggests, “customer identifiable information” is information which can be associated with a specific individual or entity, including, for example, a customer’s name, address, or telephone number, e-mail address and information about online activities that are directly linked to them. 

The purpose of this privacy notice is to inform our Website visitors of the type of information that Company, or a credit card processing partner acting on its behalf, collects from the Website, how the information is gathered, how it is utilized, how long it is retained and how visitors can restrict its use or disclosure.

The collection of customer identifiable information is a critical element in the day-to-day operation of the Website to allow Company to maintain the highest level of customer service for all Website visitors. It is a common practice and often a necessity for companies, governments, or other organizations to collect customer identifiable information in order to conduct business and offer services.

Company always strives to safeguard the customer identifiable information obtained from its Website users and visitors (collectively, “customers”) from any unauthorized intrusions.

Company may contact people on the home phone number they enter on our Website, input into our automated phone system or give to an agent in case of technical difficulties, promotions and/or reminders.

General

Company will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for, or use of, a Company product or service — including customer names and addresses — without the consent of the customer. Company will, however, disclose customer identifiable information as required by subpoena, search warrant, or other legal process or in the event that such customer is engaging in unlawful use of our Website.

When Company uses third parties to perform services on its behalf, Company will request that such third parties protect your customer identifiable information consistently with this privacy policy. However, we cannot ensure that all of your customer identifiable information will never be disclosed, as regulatory and/or other requirements may make disclosure necessary.

Collection and Use

Specifically, we may collect the following types of customer identifiable information: 

●Your name, address, phone number, and email address; and

●billing information such as payment information and billing address

In some instances, Company may collect information that is not “customer identifiable information.” Some examples of this type of information include the type of Internet browser you are using, the type of operating system you have configured on your computer, and the domain name of the Website and/or Internet Service Provider from which you are linked to our Website. Company primarily uses this information for market research and optimizing its systems in order to deliver the best customer experience possible.

In some instances, Company may receive information from our third-party partners and vendors about our users. Company may also incorporate third-party marketing and analytic services, such as Google Analytics, to help us analyze how our Website is being used.

Company may collect and use customer identifiable information for various purposes, including but not limited to, billing purposes, to provide or change service, to anticipate and resolve problems with your service, or to inform you of products and services that better meet your needs. This means that Company may use your customer identifiable information, in conjunction with information available from other sources, to market new services that may be of interest to you, but Company will not disclose your customer identifiable information to third parties who want to market products to you.

Though Company does not sell or disclose the customer identifiable information it collects in the ordinary course of our business, Company may share your data with third parties in accordance with the purposes described above. Additionally, in the course of business, if Company buys or sells business assets or participates in a company sale, merger, reorganization, or dissolution, the data Company has collected may be part of such business transfers. 

Below is a nonexhaustive list of some of the partners and vendors Company uses to provide our services and conduct business: 

●Stripe. Stripe is a payment processor for online businesses. Its policies regarding data collection are outlined here: https://stripe.com/privacy.

This list is subject to change at Company’s discretion. If you would like more information about our third-party partners, please visit their specific privacy policy pages that describe their practices.

Declining email offers

Company will only send our customers email regarding promotional offers or other news if a customer specifically grants us permission. A customer has the right to choose not to receive Company e-mail direct marketing communications by simply notifying us of their preference. This process is commonly termed opting-out or unsubscribing. At any time, a customer can unsubscribe from our email list by clicking on the unsubscribe link found at the bottom of every message or promotion delivered electronically to our customers. Upon such notice, Company (a) will not contact that customer directly with Company promotional messages, and (b) will not use customer identifiable information obtained from that customer’s registration to contact that customer with Company product or service messages. A customer may also choose not to receive such messages by notifying Company via mail at 5855 Maple Avenue, Dallas, Texas 75235, Attn: Website Administrator.

Security

Company has gone to great lengths to implement technology and security features to safeguard the privacy of your customer identifiable information from unauthorized access or improper use. It is important to note that while we make efforts to protect your data, security measures are not impenetrable. As a result, Company cannot guarantee the absolute security of any information collected or transmitted to our Website. By using our Website, you consent to the transmission of your data at your own risk.


Email Contents

Company will not read or disclose to third parties private e-mail communications that are transmitted using Company services except as required to operate the service or as otherwise authorized by law.

Improper Conduct

Company may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.

Account Information

Company honors requests from customers for account information and will correct any such information, which may be inaccurate. Please contact us via mail at 5855 Maple Avenue, Dallas, Texas 75235, Attn: Website Administrator. Additionally, customers may contact Company to verify that appropriate corrections have been made.

Cookies

When you visit our Website, we may store information on your computer that allows us to identify you immediately. This process is often referred to as “cookie” technology. More specifically, a cookie is a commonly used Internet standard which stores, in a very small text file on the customer’s hard disk, information specific to the customer. Our Website makes limited use of cookies in an effort to improve our level of service to our Website visitors. Cookies cannot be accessed by any other Website other than the Website issuing the cookie. 

Browsers and devices allow individuals to send “do not track” signals to websites. You can manage, block, or delete cookies by adjusting your cookie preferences in your browser settings. However, please note that disabling certain cookies could significantly impact your user experience. Specific instructions for managing cookies in your particular browser are provided at the links below:

●Google Chrome, https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

●Firefox, https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

●Internet Explorer, https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

●Safari, https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Links

Company may use third-party companies and contain links to third-parties on our Website. We have not reviewed these third parties’ privacy practices. Linkage to another Website(s) does not constitute approval or endorsement of the Website or any material contained therein. We are not responsible or liable for the privacy practices or contents on these linked Websites. We suggest you check the Privacy Notice on each Website you visit. Your connection to the linked Websites is at your own risk.

Surveys

Occasionally, we may conduct surveys on our Website. Surveys are conducted at random and are completely voluntary to our Website visitors. The survey may require a customer to provide customer identifiable information in exchange for the information or services provided by the survey. We may use this information in an aggregate manner to better tailor the type of services, information, and advertising that are provided on our Website.

Policy Changes

Company reserves the right to change its privacy policy by publishing new terms on its Website at any time and your access and use of the Company Website thereafter constitutes your acknowledgement and acceptance of such amended policy. This privacy policy does not create any legal right for your or any third parties.

Children

Company Websites are not structured to attract children under the age of 13. Company believes there is no information on its Website that is inappropriate or objectionable for viewing by children.

Company does not knowingly, directly, or passively; collect information from children under the age of 13. If we create offers and products that make it appropriate to collect information from children under the age of 13, we will notify you of the change in this privacy policy. We also will ask a parent to confirm his/her consent in advance of any collection, use or disclosure of that information. We do not collect any information that is not submitted to us. We only use personally identifiable information so that we may better understand our customers’ needs and send information to customers regarding new services or offerings. We do not sell any customer identifiable information or disclose any customer identifiable information to third parties.

Ordering online products and services from Company is limited to adults (ages 18+). However, you should be aware that wireless devices and services purchased for family use may be used by minors without the knowledge of Company. If that happens, any information collected from the usage will appear to be the personal information of the actual adult subscriber and treated as such under this privacy policy.

Specific California Resident Rights

This section is only applicable for individuals who reside in California and should be read in conjunction with our entire Privacy Policy. If you are a California resident, you have the right to

  • obtain additional information about “personal information” (as defined in the California Consumer Privacy Act (CCPA));
  • request that we disclose certain information collected, used, disclosed, and sold about you; 
  • request deletion of your personal information; and
  • opt out of the sale of your personal information.

The information covered by these specific rights is information that could be reasonably linked to you. It excludes information that cannot be reasonably linked to you.


Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our services, please contact us mail at 5855 Maple Avenue, Dallas, Texas 75235, Attn: Website Administrator.

Effective Date: September 25, 2024

Terms & Conditions

By using the Site, you consent to these legally binding Terms as well as our Privacy Policy, which is hereby incorporated.

This document provides the terms and conditions (the “Terms and Conditions”) for Company Service (as defined in Section 1). By using the Service in any way, you are agreeing to be bound by and to comply with the Terms and Conditions. By using the Service in any way, you (1) represent that you are at least 13 years of age and, if you are not the subscriber of a participating mobile communications carrier, you have the consent of such subscriber to sign-up for and use the Service on behalf of the subscriber, and (2) agree, on your behalf and on behalf of the subscriber, to be bound by the Terms and Conditions. Company reserves all rights to modify, add, remove or otherwise change any portion of the Terms and Conditions at any time and at its sole discretion. Please review the Terms and Conditions periodically for such changes. By using the Service in any way subsequent to the posting of any changes to the Terms and Conditions, you are agreeing to be bound by and to comply with all such changes.

Mobile Terms and Conditions

Company offers permission based notifications, coupons/promotions, surveys, polls and live, in-venue text to screen campaigns. Receive up to 20 messages per month delivered directly to your mobile device, The Company Mobile Alerts program is available to all users ages 13 and above.

By signing up you agree to receive marketing text messages, which may be sent through an automatic telephone dialing system, from Company and its Clients at the mobile number provided. Consent is not required to purchase goods or services. Users will receive up to 20 messages per month.

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

To opt out of the Service, you can text STOP into 1-469-905-4482 from your mobile phone and we will unsubscribe you from the Service immediately.
 To get help, you can text HELP into 89686 from your mobile phone and we will provide our contact information. For additional help, you can email us at help@raze.wpengine.com.

Participating carriers: Alltel, AT&T, Boost, Cellular One, Cellular South, Cincinnati Bell, Nextel, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, Virgin Mobile, Bluegrass, Centennial Wireless, ECIT, EKN, Immix, Inland Cellular, Illinois Valley Cellular, Revol, West Central Wireless.

1. Our Commitment to Accessibility

Company is committed to making our website's content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us at 5855 Maple Avenue, Dallas, Texas 75235, Attn: Website Administrator - “Disabled Access” and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.  We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.  Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

2. Description of Service

Company is a full-service provider of dining and entertainment experiences, offering a range of food, beverage, and social options tailored to meet guest preferences.

3. Indemnification

You agree to indemnify, defend and hold harmless Company and its subsidiaries, affiliates, officers, directors, managers, partners, employees, (sub)contractors, agents and representatives from any and all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees, made by any third party due to or arising out of or in connection with your use of the Service and the breach by you of any of the Terms and Conditions.

4. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITIES

A. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS SOLELY AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE DEVICE OR LOSS OF DATA. THE SERVICE AND THIS SITE ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATION OF WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE OR THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE SERVICE OR THIS SITE. TO THE FULL EXTENT PERMISSIBLE UNDER APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY DOES NOT WARRANT THAT THE SERVICE, THIS SITE, ITS SERVERS, OR EMAIL SENT FROM COMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICE OR THIS SITE, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

B. EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED, YOU AGREE THAT COMPANY’S ENTIRE LIABILITY TO YOU OR ANY THIRD PERSON, AND YOU OR ANY THIRD PERSON’S EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHERWISE, WITH RESPECT TO THE SERVICE AND/OR FOR ANY BREACH OF THE TERMS AND CONDITIONS IS SOLELY LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE. EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED, COMPANY, ITS LICENSORS AND CONTRACTORS (INCLUDING ANY THIRD PARTIES PROVIDING ALL OR PART OF THE SERVICE) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND AND NATURE EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT THAT A STATE DOES NOT PERMIT THE EXCLUSION OR LIMITATION OF LIABILITY AS SET FORTH HEREIN OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW IN SUCH STATES.

5. Miscellaneous Provisions

A. Company shall serve notices to you related to the Terms and Conditions by (A) posting them on this website; (B) sending them to the postal address or email address that you provided to Company at the time of your registration or, if a new address has been sent to Company, then to such updated address; (C) text message to the mobile telephone number associated with your account.

B. Notices sent by mail shall be deemed received seven (7) days after they were sent. Notices sent via nationally-recognized overnight carrier or posted on this website or sent by email or as a text message shall be deemed received on the business day following the day when they were posted or sent.

C. Severability. You agree that the Terms and Conditions are severable. If any term or condition is declared invalid or unenforceable, in whole or in part, that term or provision shall not affect the remainder of the Terms and Conditions. The Terms and Conditions will be deemed amended to the extent necessary to make the Terms and Conditions enforceable, valid and, to the extent possible, consistent with applicable law, consistent with the original intentions of the parties; and the remaining terms and conditions will remain in full force and effect.

D. Entire Agreement. You agree that the Terms and Conditions constitute the entire, complete and exclusive agreement between you and us regarding the Service and supersedes all prior agreements and understandings, whether written or verbal, or whether established by custom, practice, policy or precedent, with respect to the subject matter of the Terms and Conditions.

E. Assignment and Resale. Company may assign its rights and delegate its duties under the Terms and Conditions without the consent and without notice to you. Except as otherwise set forth herein, your rights under the Terms and Conditions are not assignable or transferable. You agree not to resell the Service or any portion thereof.

F. Governing Law. The Terms and Conditions and any disputes hereunder shall be governed in all respects by and construed in accordance with the laws of the State of Texas, United States of America, excluding its conflict of laws rules. The parties hereby waive any right to jury trial with respect to any action brought in connection with this Agreement. The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.

G. Dispute Resolution. We believe that it is beneficial to all parties to quickly resolve any potential disputes as efficiently and cost-effectively as possible. In line with this belief, you agree that any disputes arising from your use of the Site will be handled and resolved according to the provisions of these Terms, unless otherwise explicitly stated. If a dispute arises, you agree to first contact us and attempt to resolve any such issues informally. If informal attempts fail, you agree to submit any claim, dispute, or controversy to binding arbitration.

YOU AGREE TO WAIVE ANY AND ALL RIGHTS TO A JURY TRIAL YOU MAY HAVE IN ANY AND ALL JUDICIAL PROCEDURES AND PROCEEDINGS RELATED TO ANY DISPUTE ARISING FROM YOUR USE OF THE SITE UNDER THESE TERMS.

ALL PARTIES WAIVE THEIR RIGHTS TO PRESENT CLAIMS IN A CLASS ACTION SUIT.

H. Headings. The section headings appearing in the Terms and Conditions are inserted only as a matter of convenience and in no way define, limit, construe or describe the scope or extent of such section or in any way affect such section.

I. Survival. In the event of the expiration, cancellation or termination of the Terms and Conditions, Sections 2, 3, 4, and 5 of the Terms and Conditions shall survive such expiration, cancellation or termination.

Contact Us

If you have any questions, comments, or concerns about these Terms & Conditions or our services, please contact us by mail at 5855 Maple Avenue, Dallas, Texas 75235, Attn: Website Administrator.

Effective Date: September 25, 2024